Facing TV Problems? Ask a TV Technician.
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- Does power light on TV stay green or turns to flashing red after Sony logo goes out?
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This kind of problem occurs due to corrupted firmware (TV internal software) and first step is to update firmware that needs firmware update file on USB memory stick that plugs into USB port of TV. Please go to following Sony link to download firmware update file (system software file) and copy it on USB memory stick as per instructions on that page.
Plug the USB memory stick in TV and turn the power On. Update should begin and you would notice flashing light on USB memory drive (if it has any), update process may take several minutes to finish..
If problem still persist then you would need to replace main board of TV to resolve the problem because firmware can go bad due to EEPROM chip failure as well which is mounted on main board. Please check with following board supplier to get replacement main board if you have plan to do-it-yourself..
If you are not comfortable working on it yourself then you may please use following link to get list of TV repair shops in area which will help to get repair quote...http://www.tvrepairpros.com/I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.
You're welcome. Please feel free to respond if you have any additional questions.
Plug the USB memory stick in TV and turn the power On. Update should begin and you would notice flashing light on USB memory drive (if it has any),
I already mentioned that simply plug the USB memory drive into TV after copying update file on it and update will begin itself.
Lets try again. Copy the upgrade file on USB as per Sony instructions, unplug TV power from wall outlet, plug the USB memory drive in TV and replug TV power cord, press Power button on TV to turn it On.
After Sony logo screen firmware update should start automatically, you wont need to navigate into menu to do so.
Does the following happen on TV..
During the update the POWER indicator will be green for 10 seconds, followed by the STANDBY indicator coming on, and then the PIC OFF/TIMER indicator slowly blinking orange. After several minutes, the firmware update will finish and the TV will automatically turn on to complete the update.
Have you checked the downloaded file size as per Sony instructions?
File size should be "30.1 MB (31,606,779 bytes)". If the file size is different than the "31,606,779 bytes", please download thesony_tvupdate_2012_2007_usf_auth.zip file again. Extract/ unzip the downloaded file, a new folder will be created called "sony_tvupdate_2012_2007_usf_auth".
Transfer the update file to the USB storage device by going to the download location and opening the folder that was created, right-click the sony_fw_2012_2007_usf.pkg file and, from the menu, click "Send To...", and then click the drive (EX: Removable Disk E:) that represents your USB device. The update file will be copied onto your USB device.Note: The update will not be performed if the file is not copied to the root directory of the USB device or if the name of the file is modified.