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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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A tv disc is stuck in my Scepter TV, and will not eject. How

Customer Question

A tv disc is stuck in my Scepter TV, and will not eject. How do I get it out?
Submitted: 5 months ago.
Category: TV
Expert:  Aric replied 5 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) What is the model number off of the back off the Sceptre?

2) Roughly how old is the set and when did the issue occur?

3) Will the set play the disc, only not eject it?

Expert:  Aric replied 5 months ago.

I was just wondering if you needed assistance here?

Customer: replied 5 months ago.
I need assistance The modal No. is:E20F24DRCAo589. Set is about 3 yr. old Set wll not play disc
Expert:  Aric replied 5 months ago.

Okay that model number comes up as not valid, can you check again please? It should be much shorter than that.

Customer: replied 5 months ago.
I finally got it to work Sorry to bother you-I still don't know what I did to right things