Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) You should never have to adjust the DNS, only use the auto connect method unless there is another issue. When did this problem occur?
2) How far away from the router is the TV?
3) How many other devices are connected to your home network (for example: Smartphone, Laptop, Tablets, etc.)?
4) Roughly how old is the set?