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Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9673
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have a panasonic viera th-42PZ80U and I am having a

Customer Question

Hello, I have a panasonic viera th-42PZ80U and I am having a problem where when I am using the television the screen will make a click and the picture will go black but the sound continues, but moments later the picture comes back. thsi problem has been persistent and happens every few minutes. I have removed the back panel and don't see any obvious damage to transistors or capacitors. Can you help me or is TV dead?
Submitted: 5 months ago.
Category: TV
Expert:  Shahid replied 5 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. Please reply back when you're ready to proceed.
Thanks.

Customer: replied 5 months ago.
Good afternoon. I am ready
Customer: replied 5 months ago.
any suggestions for me? I am hoping it is not dead, but not super confident
Expert:  Shahid replied 5 months ago.

Good afternoon.

Can you please locate the click sound area, does the click sound come from power supply board or one of board located on sides of TV?

Customer: replied 5 months ago.
one moment let me try to find it
Expert:  Shahid replied 5 months ago.

Sure, take your time.

Expert:  Jack replied 5 months ago.

Optimistic , yes and no , those switches , the one at the door are failing so much that sony stopped installing them in later models .

You`re gonna have to bypass it with a splice , are you up to that ?

Customer: replied 5 months ago.
i can probably do that
Customer: replied 5 months ago.
i have the tv powered up now, waiting for it to click. I am fairly sure its the same click that you hear every time you power up or down the tv
Customer: replied 5 months ago.
where can I find the wires that need to be spliced?
Expert:  Jack replied 5 months ago.

Sorry about that , no wires t splice here , this reply wasn`t meant to be here

Customer: replied 5 months ago.
lol no problem
Customer: replied 5 months ago.
the click definitely appears to come from the power board. sounds exactly like when the TV turns on the first time
Expert:  Jack replied 5 months ago.

I will now opt out of the post , Shahid is your tech, here

sorry about that again

Expert:  Shahid replied 5 months ago.

Thanks Jack for it.

I'm working on your TV issue, give me few minutes please.