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Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 10654
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have a panasonic viera th-42PZ80U and I am having a

Customer Question

Hello, I have a panasonic viera th-42PZ80U and I am having a problem where when I am using the television the screen will make a click and the picture will go black but the sound continues, but moments later the picture comes back. thsi problem has been persistent and happens every few minutes. I have removed the back panel and don't see any obvious damage to transistors or capacitors. Can you help me or is TV dead?
Submitted: 10 months ago.
Category: TV
Expert:  Shahid replied 10 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. Please reply back when you're ready to proceed.
Thanks.

Customer: replied 10 months ago.
Good afternoon. I am ready
Customer: replied 10 months ago.
any suggestions for me? I am hoping it is not dead, but not super confident
Expert:  Shahid replied 10 months ago.

Good afternoon.

Can you please locate the click sound area, does the click sound come from power supply board or one of board located on sides of TV?

Customer: replied 10 months ago.
one moment let me try to find it
Expert:  Shahid replied 10 months ago.

Sure, take your time.

Expert:  Jack replied 10 months ago.

Optimistic , yes and no , those switches , the one at the door are failing so much that sony stopped installing them in later models .

You`re gonna have to bypass it with a splice , are you up to that ?

Customer: replied 10 months ago.
i can probably do that
Customer: replied 10 months ago.
i have the tv powered up now, waiting for it to click. I am fairly sure its the same click that you hear every time you power up or down the tv
Customer: replied 10 months ago.
where can I find the wires that need to be spliced?
Expert:  Jack replied 10 months ago.

Sorry about that , no wires t splice here , this reply wasn`t meant to be here

Customer: replied 10 months ago.
lol no problem
Customer: replied 10 months ago.
the click definitely appears to come from the power board. sounds exactly like when the TV turns on the first time
Expert:  Jack replied 10 months ago.

I will now opt out of the post , Shahid is your tech, here

sorry about that again

Expert:  Shahid replied 10 months ago.

Thanks Jack for it.

I'm working on your TV issue, give me few minutes please.