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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Own Samsung Model PNV50345081dXZA and it "turned itself off"

Customer Question

Own Samsung Model PNV50345081dXZA and it "turned itself off" and will not turn back on?
Submitted: 4 months ago.
Category: TV
Expert:  Mike G. replied 4 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Have you tried turning the tv on using the buttons on the tv itself?

-Is the power LED on the tv blinking or on or off or?

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Customer: replied 4 months ago.
tried the tv on off button on the tv itself
Power bot***** *****ght indicates "OFF"
Expert:  Mike G. replied 4 months ago.

So the power LED is on solid red, correct?

Customer: replied 4 months ago.
correct
Customer: replied 4 months ago.
I would like to discontinue this process completely.
Customer: replied 4 months ago.
Please cancel this request