Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) What MENU are you referring to? To change the Input you use the Samsung remote's SOURCE button.
2) What is the model number off the back of the set?
3) How old is it roughly and when did the issue occur?