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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My remote original sharp tv remote will not sync with my tv

Customer Question

My remote original sharp tv remote will not sync with my tv
Submitted: 4 months ago.
Category: TV
Expert:  Louie replied 4 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the Sharp TV.

Customer: replied 4 months ago.
Sharp Aquos LC32LE653U
Expert:  Louie replied 4 months ago.

Appreciate the additional information.

Would the Sharp Aquos LC32LE653U turn on and operate as expected using the rear panel controls?

Customer: replied 4 months ago.
Back controls operate tv, hdmi, photos...etc. can turn volume up and down. Need to plug and unplug to turn off/on
Customer: replied 4 months ago.
Cable box will turn channels but not volume
Expert:  Louie replied 4 months ago.

I understand.

...and the model number of the cable box please? Additionally, please describe how the cable box is connected to the TV using what kind of cable(s).

For tests purposes of "...Back controls operate tv...Need to plug and unplug to turn off/on...", can you please disconnect any and all inputs to the TV? ...and then try again turning it On/Off using the back button?

Please note which cable is connected where.

Thanks.

Customer: replied 4 months ago.
Don't even have cable box connected
Customer: replied 4 months ago.
There is only one button on back. It doesn't operate on off
Expert:  Louie replied 4 months ago.

Sorry Jim but I was under the impression that a cable box is connected based on "...Cable box will turn channels but not volume..."

Still, there is a partial test to confirm if the "...original sharp tv remote..." is working or not. With fresh batteries correctly installed, point the remote towards the lens of an active digital camera. For every press of any/all button(s) on the remote, there should be a bright light that would register on the LCD screen of the camera.

No light, no infrared transmission from the remote; remote most likely faulty.

On the otherhand, if the remote is good, then consider a possible IR sensor hardware concern in the unit itself.

Please post back results of camera test.

Click HERE.

Customer: replied 4 months ago.
No ...only unplugging
Expert:  Louie replied 4 months ago.

I understand.

Please try the camera test.

Customer: replied 4 months ago.
HDMI hdmi2 tv component home network
Customer: replied 4 months ago.
Can move between these options
Expert:  Louie replied 4 months ago.

Please try the camera test for the Sharp remote.

Thanks.

Customer: replied 4 months ago.
Ok you're not able to help. Ty anyway
Expert:  Louie replied 4 months ago.

Good luck with the Sharp.