Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the complete model number of the tv?What specific error/message are you getting?
Do you have it connected to wifi, or wired ethernet?Did this work previously?
Did the internet apps work previously?Have you ever updated the firmware?If you go into the wifi settings, does it show as connected?
Yes you can reply back here when ready tomorrow.