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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How can we unlock tv when forgot the password

Customer Question

How can we unlock tv when forgot the password
Submitted: 5 months ago.
Category: TV
Expert:  Shahid replied 5 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. Please reply back when you're ready to proceed.
Thanks.

Expert:  Shahid replied 5 months ago.

1- Could you please get me the model number written on back of TV?
2-What option you're trying on TV that asks password?

Expert:  Shahid replied 5 months ago.

This question just popped on my screen as if you have replied it but I don't see that reply.

Can you repost the info?

Expert:  Shahid replied 5 months ago.

Sorry, I can't see your reply.

Customer: replied 5 months ago.
FC SONY KDL 40V5100. 51RAE192039(SER NO(###) ###-#### June 2009. Mexico 4-131-043-02. That is all #'so on back of TV. I do hope this.
Customer: replied 5 months ago.
No more money
Expert:  Shahid replied 5 months ago.

Thanks for TV model number, KDL 40V5100

- Does TV show password ***** box on screen?

Customer: replied 5 months ago.
NO MORE MONEY. Please cancel and refund. I am not happy with this
*********** *********
Expert:  Shahid replied 5 months ago.

Not sure who is asking you for money. Feel free to ignore if you get any offer from website system.

Did you get my previous reply?