Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , i will be helping you today
Can you please send me a reply when you are ready to proceed ?
Hello , a few questions
You said it changes channel by itself and you have a BT vision box .
Does it actually changes channels and tv stations on the screen ?
That BT box does it have its own volume control beside the one on the tv or is the remote programmed to operate the TV's volume ?
Are you receiving all your signal through that box or is the tv`s own DVB--T tuner also used ?
What I`m getting at is that if all your channels go through that box then the tv itself cannot be the one changing the channels , it just monitors and show what the box is receiving .
The volume is another matter but it depends who is controlling it .
Try to hide the BT remote in case it sends signals without any buttons being pressed but it could also be the box itself doing this .
Depending on the box model , there are buttons directly on it that could be acting up , not only the remote