Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) Can you please get me the model number off of the back of the set?
2) Roughly how long have you owned it for?
3) If you grab the original remote and press MENU, or volume, will these indicators display on the screen?
Do you need assistance with this?