Have TV Questions? Ask a TV Technician
Hi there! My name is***** would be my pleasure to assist you with this. Can you tell me a little more about the problem please? Are you getting a specific error message when you try to use Netflix?
If you can't connect to the Internet, you can use your tv's diagnostic utility to check possible causes.
1 Press HOME, then select>Network>Network Setup
2 Select View Network Status
3 Select Check Connection
Note: This may take several minutes. You cannot cancel the diagnostic after selecting "Check Connection"
Please give this a try and let me know the results.
If you are getting an error message relating to the password ***** Netflix, please let me know that as well.