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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 15766
Experience:  Over 16 years of experience installing and repairing electronics.
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Oh I have a Samsung UN32EH4003FXZA that the other day I

Customer Question

Oh hi, I'm Rod. I have a Samsung UN32EH4003FXZA that the other day I updated the software and now I get a message Main Board Has been Changed ....... Samsung was no help, they said take to a repair shop. And of course the warrenty went out this past Dec. I say OK and everything seems to be ok. I've tried the unplug for an hour, reset and all that good stuff.. Do you think you might be able to Help?
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Are you there?
JA: No. I'm the TV Technician's Assistant.
Customer: It's a Samsung UN32EH4003FXZA
JA: What troubleshooting have you tried?
Customer: Unplugged for an hour, reset no difference. If I say OK to message everything seem to be alright..
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't think so..
Submitted: 4 months ago.
Category: TV
Expert:  Pete replied 4 months ago.

Hello,

I am Pete, and I'll be happy to help with your Samsung TV problem.

The software will need to be reinstalled by a TV tech using specialist equipment.

What zip code area are you in and I can recommend a repairer in your area?

Customer: replied 4 months ago.
75056