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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13713
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My daughter threw a remote at our LCD tv and it looks like

Customer Question

My daughter threw a remote at our LCD tv and it looks like there is a crack. Is this fixable?
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: It's a Sony. We bought it two years ago. 3D 70"
JA: What troubleshooting have you tried?
Customer: Nothing
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 4 months ago.
Category: TV
Expert:  Anthony_Infotech replied 4 months ago.

Hello

Welcome

Has it hit the screen of the set?and when the set is ON you see the cracks?

Anthony

Customer: replied 4 months ago.
I see the cracks
Expert:  Anthony_Infotech replied 4 months ago.

I am sorry the display apnel has been damaged that is not an option to replace dure to costs ,normally your insurance will cover this I am sorry for dismal news.

I know its bad news however I do need you to rate the info 3 to 5 stars with the rating bar of stars at the top of the page so I receive credit from the site thank you.

Let me know if I can do anything else

Anthony

Expert:  Anthony_Infotech replied 4 months ago.

*display panel

Customer: replied 4 months ago.
it's a total loss?
Expert:  Anthony_Infotech replied 4 months ago.

Its not an option to replac e the panel due to costs how old is the set?do you have insurance?

Customer: replied 4 months ago.
I would have to look into it. We bought it a year and a half ago
Expert:  Anthony_Infotech replied 4 months ago.

The panel makes up two thirds the cost of the set, this happens a lot I am afraid

Expert:  Anthony_Infotech replied 4 months ago.

If you need anything else let me know, I am only the messenger here, if you need more help let me know

A positive rating is appreciated thank you

Anthony

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