Have TV Questions? Ask a TV Technician
Hello,I am the person that will be helping you today.
Often times, this issue can be resolved by cold booting the tv. This is done by unplugging the power to the tv, waiting 1 minute, plugging the power back in, and turning it on. Did that help?
I will be standing by, looking forward to your response.
I cannot find the PR0607PU model. Please, verify that the correct model name was given.
Thank you for the update. Please, follow the instructions below and update me with your results.
- Turn the TV off. In standby mode, press home menu.- Within 3 sec turn tv on , Integrated Menu will appear.- Hold Display button until Final Setup appears in the top menu.- Arrow left or right until yes appears in lower menu.- Hold enter until menu disappears.- Wait 1 min.- Power tv off and unplug from the wall for 5 or more min.- Turn it back on.
Is there any change?
I am referring to the TV remote. Please, update me tomorrow after you are able to follow those instructions. Thank you.