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Hello, Sorry you're having problems. Can you please postback with the full model number off of the back of the Samsung TV?
Thank you. Is it the Smart TV apps you're looking to get to playback on the Bose? Or the cable box? The reason I ask is that the HDMI ARC port is the only port on the TV that allows the Smart TV apps to playback through an external sound system.
Thank you. There are several versions of the 321, which connections on the back of the 321 are you trying to use for video- is it the yellow video connection on the Bose?
Okay, the Bose cannot be connected to the cable box for video. You need to connect the yellow directly to the Yellow port on the TV, which may be labeled Y/Video and then set the Samsung to the AV mode for picture. Try that first please and let me know how it goes.
Unfortunately you will not be able to connect the Bose to the TV to have it display video then. For sound, the optical will work to the Bose, the TV's speakers must be shut off in the MENU and the Bose must be set to the TV source setting.
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