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Master Fix It
Master Fix It, Technician
Category: TV
Satisfied Customers: 9503
Experience:  25 + Years experience repairing TVs, VCRs Computer etc.
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Tv show screen and around the pictures what part do i need

Customer Question

tv show green screen and green around the pictures what part do i need
Submitted: 10 months ago.
Category: TV
Expert:  Master Fix It replied 10 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the make and full model # ***** your TV?

Also its age?

And when did this problem with the green around the picture begin and how ?

Please be specific so I can help you effectively;-)

Thank you

Tech Michael

Customer: replied 10 months ago.
toshiba 55G310u it been going on for a while now i want to get it straight the picture is showinh but the green bleeds in their eyes none and around the picture even in black and white
Expert:  Master Fix It replied 10 months ago.

Hi thanks, ***** ***** view say the guide channel where there are words, how do they look?

Expert:  Master Fix It replied 10 months ago.

Also how old is your TV?

Expert:  Master Fix It replied 10 months ago.

Hi I tried to call but it says payment didn't go through yet, so once it does I will be happy to call you so we can get to the bottom of the trouble with your TV;-)

Customer: replied 10 months ago.
tv was made 2011
Expert:  Master Fix It replied 10 months ago.

Try to accept the offer I just sent you

Expert:  Master Fix It replied 10 months ago.

Maybe that will work?

Customer: replied 10 months ago.
the green bleeds through slightly
Customer: replied 10 months ago.
i just update the payments
Customer: replied 10 months ago.
i just update payments you can call now
Customer: replied 10 months ago.
look it seems like this is a waste of time and money
Expert:  Master Fix It replied 10 months ago.

even on the letters?

If so the convergence IC's are out of sync an need to be replaced as well as their accompanying resistors.

Its not a very expensive repair but it needs to be done by someone with rework on circuit boards.

And electronic soldering ability and experience. If you have that and the tools for this I can help you get the parts and help you make the repair. Best Buy can fix this for you but it takes about two weeks to get it back, but... they are fair priced and they do great work and they warranty the repair for 1 full year;-)

I wish I had better news for you on this , I really do.

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you

Sincerely

Tech Michael

Customer: replied 10 months ago.
what board that is on i have experience on board level electronics i repair cash registers
Expert:  Master Fix It replied 10 months ago.

The Convergence IC's, there are two of them are on the main board.

If you cant solder you can replace the main board to fix this as well;-)

The best place to get that if its still available is this site: http://support.toshiba.com/support/navShell?cf=tv_parts_distributors

I would call them on this one, when you get to the page, there are many distributors so you can try until you fins one who has the main for you;-)

Please rate at this time so I dont lose you.

Thank you

Tech Michael

Customer: replied 10 months ago.
would the t-con board have anything to do with the display?
Expert:  Master Fix It replied 10 months ago.

Hi not in this case.

I suspect the Ic's as the fault.

Please remember to rate at this time so I don't lose you and also its the only way I am credited for my time with you;-)

Thank you

Tech Mike