Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
This is a known issue, with no current resolution available. Vizio should have known this; there was a system wide change made to pandoaras server environment a few weeks ago, and ALL devices utilizing pandora need to be upgraded accordingly.
Because the pandora app is specific to each model/device, that can only be addressed by vizio - vizio will need to write, publish, and distribute a firmware update for your particular model tv. That can sometimes take weeks or months however, and vizio updates are pushed out automatically, meaning you can't initiate it on your end, you can only wait for the tv to auto update on its own when a patch becomes available. Just keep checking back trying to open the app, when it is finally updated and can connect, it will prompt you to sign in on the pandora app screen at that point.
In the meantime, you can stream through your tv still via another device such as a connected phone/tablet, roku, firetv, etc.
Best regards, ***** ***** for the news,