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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Sharp aquos tv not connecting to wireless, 2 yrs old, Re

Customer Question

Sharp aquos tv not connecting to wireless
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: 2 yrs old
JA: What troubleshooting have you tried?
Customer: Re entering the wirless information... IP address. Connection type
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Tv unable to pick up network for selection
Submitted: 9 months ago.
Category: TV
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you give me the complete model number of the tv?
What specific error/message are you getting?
Does it perhaps show it connects to the wifi (local network/lan) but doesn't connect to the internet/wan?