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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Dynex TV has no picture, black screen. volume is good. TV

Customer Question

My Dynex TV has no picture, black screen. volume is good. TV is about 4-5 years old. Same problem when hooked up to cable. Thank you.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Dynex DX-LCD42HD-09; 5 years old
JA: What troubleshooting have you tried?
Customer: press menu and nothing changes
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 7 months ago.
Category: TV
Expert:  Anthony_Infotech replied 7 months ago.



If you press the menu button of the sets OWN remote control does the menu come up or not please?

If no menu can you see any visible light at all on the display even any feint light?or is it completely black?