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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 23072
Experience:  Custom home theater installer, authorized dealer top brands.
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What does "digital channel strength is low" mean? Not sure.

Customer Question

What does "digital channel strength is low" mean?
JA: How long has this been going on?
Customer: Not sure. This is at our cabin amd tv was working when we left last sunday. Now it is friday and just turned it on
JA: What troubleshooting have you tried?
Customer: Not much - just making sure it is set to tv, turn it off and on again.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Rca model L32HD35D
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 9 months ago.
Category: TV
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What do you have connected to the tv?
Antenna, basic cable, cable/satellite box, etc?

Customer: replied 9 months ago.
Satellite box only - no cable service here.
Expert:  Nathan replied 9 months ago.

Okay it sounds like you just have it on the wrong input.

That message usually comes from the tv itself, when it isn't getting a signal from antenna.

Take the rca TV remote and press the INPUT (source) button on it repeatedly, until you get back to the proper input mode to pick up signal from the satellite box, typically hdmi1, or hdmi2.

Let me know if that helps,

Nathan

Customer: replied 9 months ago.
No rca remote - we use the direct tv remote. Have put the tv on hdm1 on the tv itself but cant keep pressing that button necause it changes the source.
Expert:  Nathan replied 9 months ago.

Well where is the box actually connected? Is it plugged into hdmi1 on the tv?

Customer: replied 9 months ago.
Did u respond to me? Or was that something else?
Expert:  Nathan replied 9 months ago.

Yes I asked you WHERE the satellite is connected on the tv (hdmi1, hdmi2, etc)?

Customer: replied 9 months ago.
Not sure - i will recomnect whem there. Is. Someone here who can amswer your questions. Tjank you
Expert:  Nathan replied 9 months ago.

Okay, so the idea is to check where it is actually connected, if on hdmi1, put the input mode to hdmi1, for hdmi2, pick hdmi2, and so on.

If the problem still continues even on the proper input, then it is coming from the box, so you would unplug power to the receiver for 60+ seconds to reboot it.

Expert:  Nathan replied 9 months ago.

Do you need more help with this?