Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What do you have connected to the tv?Antenna, basic cable, cable/satellite box, etc?
Okay it sounds like you just have it on the wrong input.
That message usually comes from the tv itself, when it isn't getting a signal from antenna.
Take the rca TV remote and press the INPUT (source) button on it repeatedly, until you get back to the proper input mode to pick up signal from the satellite box, typically hdmi1, or hdmi2.
Let me know if that helps,
Well where is the box actually connected? Is it plugged into hdmi1 on the tv?
Yes I asked you WHERE the satellite is connected on the tv (hdmi1, hdmi2, etc)?
Okay, so the idea is to check where it is actually connected, if on hdmi1, put the input mode to hdmi1, for hdmi2, pick hdmi2, and so on.
If the problem still continues even on the proper input, then it is coming from the box, so you would unplug power to the receiver for 60+ seconds to reboot it.
Do you need more help with this?