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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have direct tv and I noticed since yesterday that my tv

Customer Question

Hi. I have direct tv and I noticed since yesterday that my tv has been in 480
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: It's brand new. 2015 Vizio 4K tv. M series
JA: What troubleshooting have you tried?
Customer: Changing the input. But it's on HDMI 1 this whole time
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No. Thank you
Submitted: 3 months ago.
Category: TV
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Which model directv box are you using?
What type of hdmi cord are you using?