How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My sharp tv when u turn it on screen comes on second then

Customer Question

my sharp tv when u turn it on screen comes on for a second then shuts off u can still here audio
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: about year and a half old model# LC-60LE66OU
JA: What troubleshooting have you tried?
Customer: tried to reset the tv tryed upgrading software
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: should b it
Submitted: 9 months ago.
Category: TV
Expert:  littlerusty2005 replied 9 months ago.

Hello, my name is***** that happening on all sources? Can you still see your menu when the picture goes out?

Customer: replied 9 months ago.
all sources
Expert:  littlerusty2005 replied 9 months ago.

Ok, can you see your menu, and is there an AV receiver connected?

Customer: replied 9 months ago.
no menu black
Expert:  littlerusty2005 replied 9 months ago.

Is there an AV receiver involved?

Customer: replied 9 months ago.
Tried it all ways cable or nothing hooked up .u see then screen then it shuts off audio works nothing else
Expert:  Anthony_Infotech replied 9 months ago.

Hello my name is Anthony

Welcome

Previous expert has opted out

OK I am a Sharp TV expert now the lights in the front of the set when the set shuts down particularly the upside down V is that blinking?

Anthony

Customer: replied 9 months ago.
Light stays white
Expert:  Anthony_Infotech replied 9 months ago.

OK please press the MENU button of the sets own remote control does the menu come up or not please (this is a tect check)

Expert:  Anthony_Infotech replied 9 months ago.

*test

Related TV Questions