Have TV Questions? Ask a TV Technician
Hello, Sorry you're having problems. Please postback wit the following so we can assist you.
1) The full model number off of the back of your TV.
2) What are you trying to connect to the TV right now (DirecTv box, DISH box, etc.)?
3) What type of cabling are you using between the Box and TV (HDMI, etc.)?
4) What exactly do you see on your screen right now?
Did you need assistance with the question you posted?