How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

MY TV, which is about 3 years old, quit playing. Direct TV

Customer Question

MY TV, which is about 3 years old, quit playing. Direct TV technician checked all Direct equipment, and interchanged it with other TVs in the house, but the TV still will not play. Do you have a service technician that can check the TV and repair, if possible.
Submitted: 3 months ago.
Category: TV
Expert:  Mike G. replied 3 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you try troubleshoot the tv... To get started, I need to know you can see this message and are able to reply to me here...

-Is the tv power LED on or blinking or?

-What is on the tv screen? all black or all blue or error message or


** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Expert:  Mike G. replied 3 months ago.

Are you having website difficulties that are preventing you from replying?