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Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
ok, go back to the service menu
Locate HV flip and set it to Off
HV flip and set it to Off
As you likely set this on which turns it upside down
Let me know the results please.
Did you change any settings in the service menu when you where there before?
ok, the only way is via HV Flip and if you cannot find it then you could not set it to on.
Press menu, does the menu appear right way up or upside down?
Go to Control --> Config option --> "HV flip" and set it to "Off"
go to the bottom and you should be able to get to more options
ok, not sure then why you do not see it, as if you set it before it should still be there
I will have to opt out for another expert that has other ideas.
You do not need to do anything, you will be contacted when another expert takes over