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Hi there Harley and welcome
Can you tell me which version of windows you are running on it please?
ok, but the software cannot adapt to such a high resolution... I understand your expectation for the manufacture to fix this, but you would need to take that up with them, I can only explain the issue and possible work arounds.
When the programs where made, 3840 did not exist, or was never considered, hence the issue...
Some programs were written in a way to just adapt on a ration scale and some not, the ones not you see are having the issue.
Try right clicking an icon on a program that has the issue, choose properties, compatibility then tick Run in 640 x 480 resolution
How does it then look?
thanks, ***** ***** know the results as the issue is resolution.