How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sam Dennis Bradley Your Own Question
Sam Dennis Bradley
Sam Dennis Bradley, Technician
Category: TV
Satisfied Customers: 113
Experience:  Have been repairing tv's since 1981 and always learning and researching the newest technology. Currently operating a TV repair shop online as well as offline.
63322015
Type Your TV Question Here...
Sam Dennis Bradley is online now
A new question is answered every 9 seconds

It just clicks and wont turn on, never a prob in the past,

Customer Question

it just clicks and wont turn on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: never a prob in the past, im trying to find model no... but its a 60 inch lg plasma
JA: What troubleshooting have you tried?
Customer: none? is there some?
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: not much else to say
Submitted: 7 months ago.
Category: TV
Expert:  Sam Dennis Bradley replied 7 months ago.

Thank You for the question! If you please, provide the actual model number and I will be able to specifically answer your problem.

Customer: replied 7 months ago.
be right back
Expert:  Sam Dennis Bradley replied 7 months ago.

Ok

Customer: replied 7 months ago.
60PK550-AA
Expert:  Sam Dennis Bradley replied 7 months ago.

Thank You..Please give me a few moments.

Expert:  Sam Dennis Bradley replied 7 months ago.

This set is likely to have a bad power supply..I am checking for price and availability

Expert:  Sam Dennis Bradley replied 7 months ago.

CLICK HERE picture and part number off your board must match.

Expert:  Sam Dennis Bradley replied 7 months ago.

That is probably a UD instead of AA..please recheck

Expert:  Sam Dennis Bradley replied 7 months ago.

CLICK HERE For further reference about product code.

Customer: replied 7 months ago.
no its AA
Customer: replied 7 months ago.
but thanks
Expert:  Sam Dennis Bradley replied 7 months ago.

Anyway you will have to match the part number.

Customer: replied 7 months ago.
ok will do
Expert:  Sam Dennis Bradley replied 7 months ago.

And picture

Expert:  Sam Dennis Bradley replied 7 months ago.

Look on the power supply to see if it has any bulged capacitors...a capacitor is a cylinder shaped component and should be flat on top...this will verify bad power supply

Customer: replied 7 months ago.
i have no idea what a power supply looks like mate
Expert:  Sam Dennis Bradley replied 7 months ago.

Check previous post above where is says CLICK HERE

Expert:  Sam Dennis Bradley replied 7 months ago.

Repair will require taking the back off the set and unplugging and unscrewing the power supply and replacing

Expert:  Sam Dennis Bradley replied 7 months ago.

60PK550

Expert:  Sam Dennis Bradley replied 7 months ago.

Please rate positive or give a donation: CLICK HERE

Customer: replied 7 months ago.
what has this conversation cost me?
Expert:  Sam Dennis Bradley replied 7 months ago.

Whatever you signed up for.