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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My screen is going blank ... timing out, in about 5 minutes

Customer Question

My screen is going blank ... timing out, in about 5 minutes even tho I have the settings set for screen-off with power connected set at 30 min, and sleep mode set for 1 hr with power connected. What's wrong, or what setting do I need to change?
Submitted: 4 months ago.
Category: TV
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you give me the full model number of the toshiba, please?