How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20570
Experience:  Custom home theater installer, authorized dealer top brands.
59725966
Type Your TV Question Here...
Nathan is online now
A new question is answered every 9 seconds

I have a samsung smart tv, but on the menu there is nothing

Customer Question

I have a samsung smart tv, but on the menu there is nothing for all access tv. How do I get it on my samsung TV. I have ordered all access tv
Submitted: 4 months ago.
Category: TV
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the model of your tv?

Customer: replied 4 months ago.
UN46D6003sf
Customer: replied 4 months ago.
we would rather type
Customer: replied 4 months ago.
please respond by typing
Expert:  Nathan replied 4 months ago.

Thank you for the model number, and my apologies for missing you earlier.

That is not an option for your tv.

The "all access tv" programming is a specialty content, and outside the scope of the typical smart tv, including your model.

These samsung sets are really designed to support only a few basic apps like netflix, hulu, youtube, etc.

These sets do not have a full "app store" where just any content or service can be added.

To get specialized content you would need to stream that content through an external device which does have access to add other content on demand, such as a roku or fire tv and get all the same functions and many more, with better performance and and support than the samsungs built in functionality.

Best regards, ***** ***** for the news,

Nathan