How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

After tv has been off and I turn it on the color is ok.

Customer Question

After tv has been off and I turn it on the color is ok for awhile. After a bit the color changes to mostly black and white. There is a little color however. If I turn the tv off and wait a few minutes then turn it back on the color is perfect. This lasts for a few minutes. How do I fix it?
Submitted: 4 months ago.
Category: TV
Expert:  Sam Dennis Bradley replied 4 months ago.

Thank you for the question! Can you please tell me if the tv is a projection DLP, plasma, led, or lcd?

Customer: replied 4 months ago.
I believe it's led
Customer: replied 4 months ago.
What's the difference between led and lcd.
Expert:  Sam Dennis Bradley replied 4 months ago.

OK Thanks. The difference is the way the backlighting is used...LCD uses blubs and LED uses light emitting diodes.

Customer: replied 4 months ago.
Ok found the book. It says DLP
Customer: replied 4 months ago.
Wd-73831
Expert:  Sam Dennis Bradley replied 4 months ago.

Just a moment while a look it up ...thanks for the model number.

Customer: replied 4 months ago.
It's a 70 inch. When the color changes it also flickers for awhile then stops.
Expert:  Sam Dennis Bradley replied 4 months ago.

Yes that is a familiar problem..the COLOR WHEEL is going bad

Customer: replied 4 months ago.
This has been going on for months.
Customer: replied 4 months ago.
Is that expensive?
Customer: replied 4 months ago.
Once I turn it off and back on, the color is perfect.
Expert:  Sam Dennis Bradley replied 4 months ago.

Just a Moment I will research the price and availability

Expert:  Sam Dennis Bradley replied 4 months ago.

Prices have drastically increased on DLP model parts CLICK HERE

Customer: replied 4 months ago.
Ok. So about $400 then.
Expert:  Sam Dennis Bradley replied 4 months ago.

Yes and Ebay is usually the most economical

Customer: replied 4 months ago.
Ok. Not happy. I can't afford that nor can I do it myself. :(
Expert:  Sam Dennis Bradley replied 4 months ago.

Installing is no easy task

Customer: replied 4 months ago.
Thanks. Guess I'll just keep turning it on and off.
Expert:  Sam Dennis Bradley replied 4 months ago.

Althougth you can find a video on Youtube that shows how

Expert:  Sam Dennis Bradley replied 4 months ago.

CLICK HERE FOR VIDEO

Customer: replied 4 months ago.
No because I'm not going to try and do it myself.
Expert:  Sam Dennis Bradley replied 4 months ago.

I understand...experience is the key for this repair.

Customer: replied 4 months ago.
Thank you.
Expert:  Sam Dennis Bradley replied 4 months ago.

You're welcome

Customer: replied 4 months ago.
Goodnight.
Expert:  Sam Dennis Bradley replied 4 months ago.

Good Nite

Expert:  Sam Dennis Bradley replied 4 months ago.

Please rate positive

Related TV Questions