Have TV Questions? Ask a TV Technician
Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you.
You can try unplugging the tv POWER cord for 3 minutes. If this is just a "glitch", the tv may reset. Worth a shot because if that doesn't help, then the whole back of the tv has to come off and the IR receiver board inside the tv will have to be replaced. I can help you with that if you are really handy with small tools. Otherwise I can help you find a trusted local repair shop.
Let me know how I can help and before you go please take a moment to submit at least a 3 star rating at the top of this page. Then if you still need help you can reply back and I will be happy to assist you further.
Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?