Facing TV Problems? Ask a TV Technician.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
1- Could you please get me the model number written on back of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.
OK, so the little three spots always there when turn On the TV?
Do the spots go away after some time and look stars in picture?
OK, I really need the TV model number at this point because problem is intermittent and TV model number will help me to get related manual for troubleshooting purpose.
No problem, please take your time and contact customer service through home page for any billing info as I'm just an AV tech tech here to answer TV questions.