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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Vizio VA19l HDTV10T, Powers on, Shows video content split

Customer Question

Vizio VA19l HDTV10T,
Powers on, Shows video content for a split second and then shuts off.
I have looked at the power supply, no blown caps nor do I see any on the mother board. I tried turning the power off, holding the power button for 30 seconds and then plugging back up; however it didn't fix the issue.
Any help would be greatly appreciated.
Submitted: 9 months ago.
Category: TV
Expert:  Aric replied 9 months ago.

Hello, Sorry you're having problems. Does the TV actually shut off by itself, or do you simply lose video please?

Customer: replied 9 months ago.
it shuts off by it's self I think.
Expert:  Aric replied 9 months ago.

Okay, I'm not sure what you mean- you think? We need specifics to solve this.

In other words, does picture and sound come up- then you simply lose picture?

Or does the power light go ON with image, then the image cuts out and the power light goes to standby?

Customer: replied 9 months ago.
Plug the TV on, The VIZIO led on the front is blank. Hit the power button, it turns white and the picture and sound come up for about three seconds and then goes out. push the power button again and the VIZIO LED's turn to a light orange. (I am assuming that is standby).
Hit the power button again to repeat the cycle.
Customer: replied 9 months ago.
Plug the TV IN......
Customer: replied 9 months ago.
are you there?
Customer: replied 9 months ago.
WOW
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Shane. It looks like Aric had to step out, would you like further help with this?

Customer: replied 9 months ago.
Never mind,,,,,, I just ordered the main board. Should have done that in the first place. same price as this place.....
Expert:  Nathan replied 9 months ago.

Okay, you can cancel from the help page.

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