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Category: TV
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Sony Bravia TV. TV will not adjust sound. TV will not turn

Customer Question

Sony Bravia TV. TV will not adjust sound. TV will not turn off. TV remote will not work. Channel change only with cable remote. what do I need to do ?
Submitted: 8 months ago.
Category: TV
Expert:  Aric replied 8 months ago.

Hello, Sorry you're having problems.

Are you able to get the model number off of the back of the Sony please?

Also, roughly how old is the set?

Expert:  Aric replied 8 months ago.

Please reply back once you're able to see my reply and we can proceed.

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