Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you give me the full model number of the tv, please?Can you tell me what source/input you were watching when this happened (an app like netflix, cable/satellite, etc)?
Are you able to access any other content currently (other apps, dvd, etc)?
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