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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Can't find my remote but was trying to see how to turn on my

Customer Question

can't find my remote but was trying to see how to turn on my viz. tv
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: E289i-B1 Vizio
JA: What troubleshooting have you tried?
Customer: none... just wanted to see if i can turn on tv manually without the remote since it's lost...
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: it there a fee?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: TV
Expert:  Shahid replied 3 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- Could you please get me the correct model number written on back of TV?

E289i-B1 seems invalid.


Customer: replied 3 months ago.
found the remote... going to end this free trial offer.. thank you
Expert:  Shahid replied 3 months ago.

OK, sounds good~