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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13717
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My sound on my LG 32LK450 seems to have stopped working. I

Customer Question

My sound on my LG 32LK450 seems to have stopped working. I can play back sound if I have something on my computer but no sound when I watch TV. Can you help?
Submitted: 4 months ago.
Category: TV
Expert:  Anthony_Infotech replied 4 months ago.

Hello

Welcome

Please re-boot any satellite or cable box you may be using by unplugging the box from wall-power wait 5 mins then re-plug back in again, it will be a good idea to do the same with the TV at the same time.

We find software glitches within the box can cause this

Let me know how this works out, if it works out good would you please rate the answer positively by using the rating bar of stars usually at the top of the page with this post

Any issues let me know please

Thanks again

Anthony

Customer: replied 4 months ago.
No that did not work. Still no sound.
Expert:  Anthony_Infotech replied 4 months ago.

If the sound from your computer is working it rules out the TV by 90%

So if reboot did not work if the lead is hdmi swap it from the box to the TV, if that does not work try another input like a DVD,this will rubber stamp the TV as being good and you will then need to call your provider to swap the box

Let me know if you need more help

Anthony