Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
To clarify, the tv will not respond to the remote at all?Will the tv respond to the tvs on onboard buttons?
Your tv does indeed have onboard buttons.
There is a single "joystick" type controller, on the back of the tv, at the lower right corner.
Pressing and holding that button respectively controls power and input, pressing it up/down or left/right can control channel and volume.
Do you need more help with this?