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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Number UN40F5500AFXZA remains on channel 8 consistently and

Customer Question

number UN40F5500AFXZA remains on channel 8 consistently and on the same volume,
even though new batteries are in the remote control and will not turn TV on or off.
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

To clarify, the tv will not respond to the remote at all?
Will the tv respond to the tvs on onboard buttons?

Customer: replied 8 months ago.
no by remote, and my TV does not have any bottons
Expert:  Nathan replied 8 months ago.

Your tv does indeed have onboard buttons.

There is a single "joystick" type controller, on the back of the tv, at the lower right corner.

Pressing and holding that button respectively controls power and input, pressing it up/down or left/right can control channel and volume.

Expert:  Nathan replied 8 months ago.

Do you need more help with this?

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