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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13744
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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If i turn my tv off and try to turn back on i get blue

Customer Question

if i turn my tv off and try to turn back on i get blue screen and sound only
rca 55in
Submitted: 5 months ago.
Category: TV
Expert:  Anthony_Infotech replied 5 months ago.

Hello

Welcome

We need to perform a couple of tests to understand what is happening here so when the screen goes blue if you press the menu button of the sets own remote control does the menu come up please?

Anthony

Customer: replied 5 months ago.
no can't get anything if i unplug for couple hrs and plug back it will come on if i turn it back off and back on goes back to blue screen and sound only
Customer: replied 5 months ago.
no phone call
Expert:  Anthony_Infotech replied 5 months ago.

So the sets OWN menu does not appear when its blue thanks.

In that case with this set it will mean replacing the main-board (that check verifies this diagnosis) if you think you can do that work yourself I will be happy to help you with this?let me know please

Anthony