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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14175
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Retuning Samsung LCD tv, LA26R7, SBS picture not stable

Customer Question

Retuning Samsung LCD tv, LA26R7, SBS picture not stable
Please help
Submitted: 8 months ago.
Category: TV
Expert:  Anthony_Infotech replied 8 months ago.

Hello

Welcome

Can you elaborate more on the picture not being stable?is it jumping for example?if you can just let me know that, also how are you viewing TV services please?satellite\cable box\antenna?

Anthony

Customer: replied 8 months ago.
Picture is jumping. We have sound.
Antenna
Expert:  Anthony_Infotech replied 8 months ago.

If you use another input like a DVD player or game is it the same please?do you have another input to try please?

Customer: replied 8 months ago.
NO
Expert:  Anthony_Infotech replied 8 months ago.

OK press the menu button of the sets own remote control is the menu jumping too please?

Customer: replied 8 months ago.
Menu not jumping
Customer: replied 8 months ago.
Other channels are stable
Expert:  Anthony_Infotech replied 8 months ago.

So is this just happening on one or two channels?

Customer: replied 8 months ago.
Jumping on all 4 channels provided by SBS
Expert:  Anthony_Infotech replied 8 months ago.

Please reboot the TV unplug from wallpower wait 5 mins replug back in let me know if their is any change

Customer: replied 8 months ago.
Working reasonable well when first turned back on, now jumping again all the time
Customer: replied 8 months ago.
Sound now jumping too
Expert:  Anthony_Infotech replied 8 months ago.

OK and still only on SBS are you sure SBS themselves do not have a problem?because usually if the TV is faulty it will affect all channels, let meknow

Customer: replied 8 months ago.
Perhaps it is SBS.
Too difficult I think
Thanks for your help.
Good night
Expert:  Anthony_Infotech replied 8 months ago.

OK

If you need more help let me know

A positive rating is gratefully appreciated thank you their will be a rating bar of stars with this post usually at the top of the page thanks

Anthony

Expert:  Anthony_Infotech replied 8 months ago.

Do you need any more help with this please?

Anthony