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Richard
Richard, Technician
Category: TV
Satisfied Customers: 31119
Experience:  Avid TV Technician
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My westinghouse is stuck on channel 4.0, i have no remote

Customer Question

my westinghouse is stuck on channel 4.0
JA: How long has this been going on?
Customer: i have no remote control i have been changing the channels with my direct tv remote
JA: What's the exact make and model of your television? And how long has this been happening with the channels?
Customer: i have no manuel remote for the actual television
JA: What troubleshooting have you tried?
Customer: just happened
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: ive unplugged it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: TV
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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