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Richard, Technician
Category: TV
Satisfied Customers: 30281
Experience:  Avid TV Technician
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Well its not turning off sleep timer not working still on

Customer Question

well its not turning off sleep timer not working still on
Submitted: 3 months ago.
Category: TV
Expert:  Richard replied 3 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

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This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Kindle.

Let me know the results please

Thank you