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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6883
Experience:  10 Years Audio Video Repair & Setup
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My Mitsubishi 1080p keeps shutting off on its own after a

Customer Question

My Mitsubishi 1080p keeps shutting off on its own after a few seconds.
JA: Can you guesstimate how old your Mitsubishi is? And just to clarify, what's the exact model?
Customer: 2008
JA: What troubleshooting have you tried?
Customer: pushing the channel and menu button at the same time.
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 11 months ago.
Category: TV
Expert:  Mike G. replied 11 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Has the tv ever been serviced or any parts replaced?

-When the tv shuts off, look very carefully at the front panel LED's, what exactly are the LED's doing right after shutdown?

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Customer: replied 11 months ago.
We are connected.
Expert:  Mike G. replied 11 months ago.

-Has the tv ever been serviced or any parts replaced?

-When the tv shuts off, look very carefully at the front panel LED's, what exactly are the LED's doing right after shutdown?

Customer: replied 11 months ago.
I bought this TV seconditions hand. The light turns red.
Customer: replied 11 months ago.
That's second hand.
Expert:  Mike G. replied 11 months ago.

Is there just one LED on the front?

or 3 LED's, like:

-POWER

-STATUS

-LAMP

Which of the 3 LED's on the front turns red?

Customer: replied 11 months ago.
There are three. Lamp, status, timer.
Expert:  Mike G. replied 11 months ago.

Which one of those turns red after the tv shuts off?

Customer: replied 11 months ago.
Lamp
Expert:  Mike G. replied 11 months ago.

The lamp needs to be replaced. You can buy the lamp for $100 and install it yourself. Do NOT get a cheap lamp from amazon or ebay. The best place is dlplampsource.com and lamp instructions are found at mitsubishi-tv.com

Replace the lamp and you will be all set. Before you go please take a moment to submit at least a 3 star rating at the top of this page. Then if you still need help you can reply back and I will be happy to assist you further.

Thanks
Mike

Expert:  Mike G. replied 11 months ago.

Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?