Facing TV Problems? Ask a TV Technician.
Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...
-What is the model number of the tv? see sticker on back. If you absolutely cannot get the model number, at least describe the screen size and type.
-If you bring up the tv menu with the Sony remote, is that menu clear or is it also affected by this issue?
-Is this a Vertical streak or Horizontal streak?
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