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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Netflix keeps saying feature unavailable, Off and on two

Customer Question

Netflix keeps saying feature unavailable
JA: How long has this been going on?
Customer: Off and on for about two weeks
JA: What troubleshooting have you tried?
Customer: Reset the router. We are not tech savvy people.
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thank you and have a blessed day
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: TV
Expert:  Shahid replied 3 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- Could you please get me the model number written on back of TV?