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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The screen looks like a blue xray and the picture rolls, The

Customer Question

The screen looks like a blue xray and the picture rolls
JA: How long has this been going on?
Customer: The last few days. Usually returns to normal but not tonight
JA: What troubleshooting have you tried?
Customer: Just waited. I am not tech savvy and I usually make things worse
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: TV
Expert:  Mike G. replied 3 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Who is your tv channel provider?

-Do you normally change channels with the provider's remote or the original tv remote?

-Are you able to have the original tv remote there and ready to use?


** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Expert:  Mike G. replied 3 months ago.

Are you having website difficulties that are preventing you from replying?