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Louie, Technician
Category: TV
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My Samsung 65 inch 4k 3d tv wont turn back on the first few

Customer Question

my Samsung 65 inch 4k 3d tv wont turn back on the first few days I could unplug it and it would come back on but now nothing there is a white light in the middle front of the tv under the Samsung name please help'
Submitted: 3 months ago.
Category: TV
Expert:  Shahid replied 3 months ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- How old is the TV and how long it have had the problem?

- Does power light respond accordingly when press power button to turn On the TV?

- Do you get sound from TV speakers?

- Does screen glow/ show backlight when turn On the TV?


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