Facing TV Problems? Ask a TV Technician.
So the blue light means the set is in the ON mode so if you press the menu button of the sets own remote control does the menu come up please?
You do not need a signal to see sets OWN menu
If you switch the TV off with the remote does it obey that command?so light will change to red?
You see we need to cover tests each test leads on to what avenue to go down like finding your way out of a maze, so without the remote then is there a MENU button on the set itself in the front?if not let me know what all the buttons are on the front of the set please
Press the menu button on the TV then, does the menu come up or not please ?set ON blue light lit?
Yes if you have the back off thats not a problem do not touch anything though just switch ON and let me know if the MENU comes up
You are not answering my requests please, I fully understand what condition the set is in I just need to know if the menu comes up or not then we move on thanks
No I am running checks with the data on this set please give me upto 5 mins to reply and also these are simply checks so I know what is wrong with the set when I know what is wrong I will let you know thanks
Its looking like the main-board has took a hit and will need to be replaced do you think you can do the work yourself?I will provide all the relevant info for that let me know
Before doing anything though please cycle the INPUT button of the TVs own remote and see if you pull in the sound from the cable or sat box