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Just a moment please
Please power down tablet.
Do you have everything you need backed up up on your tablet?
not following your comment.
Ok, so this question is regarding a TV or a tablet?
OK. The category shows computer for this question. Please power the TV on
Ok. pls go to the screen where u enter PIN
Instead of entering a PIN, please press the INFO button four times
You should now be able to enter a new pin
To Change your PIN code Press the MEN button and highlight the Locks menu icon.
2) Then press the down arrow to display the PIN code entering screen
3) Enter your four-digit PIN code and press ENTER
4) Press the down arrow to highlight NEW PIN Code and press ENTER
5) Input the new four-digit code and press. .Reenter the PIN code to confirm it.
6) Predd ENTER. The new PIN should now be active.
Sorry, 6 had a typo.
6) Press ENTER. The new PIN should now be active.
sorry, I've been waiting for you. The Premium Support request did not seem to go through. Did Just Answer contact you?
I just sent you a proposal for phone support. Do you see it?
$20 more. It seems like you requested the additional support but it didnt go through
It will be an additional $21. How much were you quoted to reach me initially?
So what have u decided?
so u want to continue over the computer rather than a phone call? Is that correct?
You should have seen something on your screen to approve the additional support. Did u see it?
do u see an option for phone support?
There may be a problem with processing your payment. You should have received a notification via email or popup while we were on the chat.
I haven't received a response from you in a while. Unfortunately, I will need to log off if you do not respond.
I recommend you close this question and open in Electronics >TV's. Good night.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.
Please reply back if you still need assistance.